Privacy Notice

This Privacy Notice sets out how we at PORTIA AI LTD use, protect and share the personal information that we collect from you when you use our website, when you use our Services, platform and/or Rezonant, or when you interact with us or contact us in any other way.

Who are we?

PORTIA AI LIMITED is the data controller responsible for your personal data (collectively referred to as "PORTIA", "we", "us" or "our" in this Privacy Notice).

  • Legal entity name: PORTIA AI LTD
  • Company registration: Registered in England and Wales (Company number 15729214)
  • Registered office: 41-43 Chalton Street, Connolly Works, London, England, NW1 1JD.
  • Email address: hello@portialabs.ai
  • ICO registration reference: ZB825097

You can contact us at the above address should you have any questions about this Privacy Notice, or if you would like to exercise any of your rights under Data Protection Laws, which we set out below.

What types of information do we collect from you?

We may collect, use, store and transfer different kinds of personal information about you such as:

  • Identity and Contact Information about you including first name, last name, username or similar identifier, password and email addresses.
  • Financial and Transaction Information including your bank account and payment card details, billing address, details about payments to and from you and other details of products and services you have purchased from us.
  • Technical and Usage Information including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID and other technology on the devices you use to access our website, platform and Portia AI and information about how you interact with and use our website, products and services.
  • Marketing and Communications Information including your preferences in receiving marketing from us and our third parties and your communication preferences, tracking pixels to determine marketing effectiveness etc.

How and why do we use your personal information?

How your information is collected:

  • When you interact with us: you may share your personal information with us when you provide information using any online form on our website or when you correspond with us by email, post, telephone or any other means, including through using our Services and our platform.
  • Automated Technologies and Cookies: as you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies. Please see our full Cookies Notice for further details.

How your information is used:

Data Protection Laws require us to have a legal basis for everything that we do with your personal information falling under one of the following categories:

  • Performance of a contract with you: Where we need to perform a contract we are about to enter into or have entered into with you.
  • Legitimate interests: We may use your personal information where it is necessary to conduct our business and pursue our legitimate interests.
  • Legal obligation: We may use your personal information where it is necessary for compliance with a legal obligation that we are subject to.
  • Consent: We rely on consent only where we have obtained your active agreement to use your personal information for a specified purpose.
  • Vital Interests: We may process your personal information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

How can you manage your marketing preferences

As an individual subscriber, when you fill in an online form on our website or platform, you will be asked to indicate your preferences for receiving direct marketing communications from us.

Should you change your mind about receiving marketing communications, you can opt-out at any time by using the "unsubscribe" link at the bottom of any marketing communication that we send to you. You can also contact us at hello@portialabs.ai.

What about cookies?

For more information about the cookies we use and how to change your cookie preferences, please see our Cookies Notice.

Who do we share your personal information with?

We may share your personal information with third parties who provide services to us. We require all third parties to respect the security of your personal information and to treat it in accordance with the law.

The categories of data recipients we may disclose your personal information to include:

  • IT & website hosting, communications and analytics service providers
  • Professional advisors such as tax or legal advisors
  • Consultants, insurance companies and accountants
  • Agents, suppliers or sub-contractors

How do we protect your personal information?

We are committed to protecting individuals' personal information. We put in place appropriate technical and organisational measures to help protect the security of your personal information.

We have put various safeguards in place to guard against unauthorised access and unnecessary retention of personal information in our systems. These include pseudonymisation, encryption, access, and retention policies.

How long do we keep your personal information for?

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for. For further information about specific retention periods, please contact us at hello@portialabs.ai.

What are your rights?

You have the right to:

  • Request access to your personal information
  • Request correction of the personal information that we hold about you
  • Request erasure of your personal information in certain circumstances
  • Object to processing of your personal information
  • Request the transfer of your personal information
  • Withdraw consent at any time

Contact Us

If you have questions about this Privacy Notice, please contact us at hello@portialabs.ai